ABOUT US

THE ORTHOGENIX
STORY

Pattern
ABOUT ORTHOGENIX

A Leader in Pedorthics
& Foot Health

At OrthoGenix, we strive to revolutionise pedorthic services and provide medical device solutions for individuals with foot health challenges worldwide. Dr. Sayed Ahmed, Founder & CEO, leads with a mission to deliver cost-effective, person-centric healthcare and personalised medical devices for diabetic feet and other high-risk populations. Leveraging his expertise and cutting-edge technology, Sayed aims to create sustainable solutions that prioritise efficacy and accessibility.

About OrthoGenix
OUR ADVANTAGE

Expertise and Experience

With extensive experience in the industry, OrthoGenix is a leader in Orthotics and Prosthetics solutions.

Our team of certified pedorthists, OP specialists, podiatrists, and CAD designers brings unparalleled knowledge and dedication to every product we create.

Foot Scan
OUR MISSION

Revolutionising comfort and mobility.

At OrthoGenix, our mission is to help people move freely and confidently through superior products, expertly designed solutions, and meticulously crafted medical devices.

Tailored Solutions

Recognising that each individual has unique mobility needs, we offer a diverse range of products designed to meet various requirements. From stylish and supportive custom-made shoes to advanced 3D-printed insoles and custom Ankle-Foot Orthoses (AFOs), our offerings reflect our commitment to precision and customisation.

Innovation and Technology

True innovation lies where quality craftsmanship meets cutting-edge technology. OrthoGenix leverages the latest advancements in 3D printing, materials science, and biomechanical research to ensure our products surpass industry standards. Our solutions are not only highly effective but also sustainable and forward-thinking.

Team

Supporting Professionals

Our comprehensive product range supports individuals and professionals in O&P, pedorthics, orthopedics, and podiatry. Partnering with podiatrists, pedorthists, and physiotherapists, OrthoGenix provides the tools to enhance patient care.

Worldwide, Local Impact

OrthoGenix serves customers worldwide, including Europe, the Middle East, Asia, and the USA. We adapt our solutions to diverse cultural and regional needs, ensuring we are your dedicated partner in promoting foot health and mobility wherever you are.

Worldwide
Australian

Proudly, Australian

As a proudly Australian-owned company, we honour our roots and global contributions to O&P, pedorthics, orthopedics, and podiatry. Driven by the Australian spirit, we innovate continually to advance foot health and mobility worldwide.

Quality

Commitment To Quality

Our commitment to quality starts with every order. Each shoe and medical device is meticulously crafted by certified pedorthists and designers, ensuring that every item meets the highest quality, precision, and functionality standards before leaving our facility.

OFFICE LOCATION

Find OrthoGenix office details and map location for consultation, Catalogue support, and partner enquiries.

OrthoGenix Office

ADDRESS

8/15 Carrington Road, Castle Hill, NSW 2154, Australia

OPENING HOURS

Opening from 9:00 AM to 5:00 PM

EMAIL

customercare@orthogenix.com.au

PHONE

1300 012 023

Pattern
FAQ

Frequently Asked
Questions.

Quick answers about our orthopedic footwear, customisation process, and clinical support.

OrthoGenix is a Custom Footwear, Custom Orthotics manufacturer and B2B supplier for medical footwear, AFOs, diabetic shoes, bamboo diabetic socks, silver socks and transmet socks. We also offer OEM and private label manufacturing for distributors and clinic groups globally, alongside distribution of leading orthopedic footwear brands.

We supply clinics, podiatrists, pedorthists, physiotherapists, orthotists, prosthetists, distributors and retailers across Australia and internationally.

Yes. OrthoGenix supplies clinics, distributors, retailers and healthcare providers across Australia and internationally, including Europe, the Middle East, Asia, Canada and the United States. We support international partners with freight logistics, scalable wholesale supply, and OEM and private label manufacturing capability. Whether you are an established distributor or exploring a new supply partnership, our team can discuss arrangements suited to your market and order volume.

OG Scan is OrthoGenix's proprietary 3D foot scanning technology. Clinicians use an iPhone or iPad to capture precise 3D foot scans, which are submitted directly through the OrthoGenix platform. Scan data is used by our certified pedorthic and CAD team to manufacture custom orthotics and Solewise footwear to individual patient specifications.

Yes. All OrthoGenix products meet TGA regulatory standards. TGA registration provides a credible quality benchmark for both Australian and international healthcare partners.

Register as a partner through the OrthoGenix website. Once onboarded, capture your patient's 3D scans using OG Scan or your own scanning system, upload clinical notes and measurements through the partner portal, and our team confirms and processes the order. In-stock items dispatch the following business day; custom orders take approximately four to six weeks.

Yes. We manufacture custom orthotics, medical footwear and orthopedic devices to specification or under your brand OEM and private label enquiries are welcome from distributors, retailers and clinic groups in any market.

Yes. All products carry a limited-time general warranty and a warranty against manufacturing defects.